Manners go hand in hand, but are not the same. Etiquette is a set of rules for the treatment of external form. Manners are an expression of inner character. According to Emily Post, perhaps the most influential American writer on etiquette in the twentieth century, “trivialities of manners, attitude, together, which can be easily learned, if you know should not happen to them, it is personality, the outward manifestation of one’s own innate character and attitude toward life. “manners are common sense, a combination of generosity and specific know-how. Rules of etiquette is the policy codes that allow us the manners of the practice.
Most commentators would agree with Emily Post and added that rather than being rigid, inflexible rules, the appropriate label is intended to help people get along with them and avoid conflict. Respect, kindness, consideration and form the basis of good manners and good citizen-ship. Etiquette is the language of morals. Etiquette cover conduct in speaking, acting, living and traveling in other words, each type of interaction and every situation.